Showing posts with label bulletin. Show all posts
Showing posts with label bulletin. Show all posts

Camaro stop delivery order for ignition key issue

GM issued a Stop Delivery Order to all GM dealers yesterday, June 12, 2014. Apparently this ignition key issue impacts all 2010-2014 Chevrolet Camaro models on their lots. 

Maybe GM should use the push button start on more cars like the Camaro?

GM Media image

Update 6/14/14

GM has issued a recall for all 2010-2014 Camaro models (roughly 500,000 units). This appears to be a precautionary decision to prevent any injuries or accidents that could potentially result.  We've driven Camaros, one would need to TRY to have any part of their body hit the swtichblade key assembly. Many other Camaro owners have posted images and videos of their Camaro online showing this same thing.

GM has informed the media that this is unrelated to the earlier recall involving Chevy Cobalt and similar vehicles. The ignition system meets all GM safety engineering specifications.


We are hearing mixed reports on a fix. One is GM replacing the ignition cylinder in the vehicle steering column allowing users to retain their original 'switch blade' design key fob / key assembly.  The other option is GM replacing the switch blade assembly with a more traditional key with the key fob featured built into the head of the key itself, this would eliminate the moving/swivel parts.

Stay tuned for more developments as they are released.

Below is the GM STOP order shared online this week.


Update 6/25/14

A Chevy dealer posted the following key configuration online today. Have you had your key replaced yet? Let us know about your experience.


John Fitzpatrick discusses the output shaft 'issue'

In an open letter from GM Marketing Manager, John Fitzpatrick, he addresses concerns online about the 2010 Camaro output shaft 'failures'. It is interesting that while automotive enthusiasts who frequent brand/model specific web sites/forums makeup the minority of car owners, they can have such a large impact due to the exposure received online.

Here is the letter from John Fitzpatrick posted to Camaro forums across the country;

I understand over the recent Thanksgiving holiday, the Camaro output shaft topic heated up. We understand the members' passion and concern for this issue as it involves a major powertrain component. Rest assured, everyone on the Camaro team takes these issues very seriously, but there is some confusion regarding this matter that we would like to try to clear up.

As many of the members know, we started to receive warranty claim reports in June of this year regarding output shaft failures on Camaro SS models with manual transmissions. When we noticed a spike in claims, a review was initiated to determine the root cause for the failure. This review is common practice for us, and usually takes a number weeks to complete. Since we did not immediately know the root cause, we did slow the shipments of Camaro SS models from Oshawa for a couple of weeks until the review was completed.

At the end of the review, we concluded the probability of a customer experiencing an output shaft failure under normal driving conditions are very low (or - if you are into engineer speak, "below tolerance"). In fact, even in the most extreme driving condition, the probability of failure does not significantly change.

Ideally, we would like to say that there is no chance a failure under any driving condition will occur. We know this is not possible since every car - regardless of manufacturer - has some probability of a part failing. In the case of Camaro, we believe the probability is very low. We have such confidence in the low probability that we back it up by providing the industry best's powertrain warranty - 100,000 miles or 5 years, which includes roadside assistance and courtesy transportation. If the powertrain part fails due to a defect in our workmanship or material, we'll correct the issue regardless of the number of owners a particular Camaro may have during that period.

Hopefully this will provide a little more insight from our perspective on this topic.
Sincerely,

John Fitzpatrick
Marketing Manager - Chevy Performance Cars

Camaro service bulleting 09207A is released

GM has issued a Service Bulletin #09207A as of September 2009

This bulletin covers three items;

HVAC Reprogram: This will help prevent the evaporator from freezing up after extended highway drives

Engine Harness Position Inspection: This impacts LS3 SS models and will verify the harness bracket does not make contact with the heater hose clamps

Rear Spoiler Fasteners: Impacting only vehicles with a VIN lower than A9126194 and equipped with a rear deck spoiler, this will replace all six fasteners and use Loctite 242 Threadlocker to ensure a secure installation

Click links below to see the actual service bulletin:

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